Employee Training
Employee Training
Employee Trainings
Employee Trainings
Public Speaking and Effective Presentation Skills - The Most Popular
Public Speaking and Effective Presentation Skills - The Most Popular
Objective:
To help participants develop public speaking and presentation skills, enabling them to present their ideas publicly with confidence and effectiveness.
Content:
- Basics of successful public speaking
- How to structure and prepare a presentation
- Techniques for managing stage fright and nervousness
- Using visual aids and their impact on the presentation
- Practical exercises and feedback
What participants will learn:
Participants will learn how to prepare and deliver effective presentations, manage nervousness, and use visual aids to enhance their message. They will gain the skills needed to captivate their audience and leave a lasting impression.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 6 and maximum 12.
Price:
Contact us for a customized quote.
Assertive Communication for Better Relationships
Assertive Communication for Better Relationships
Objective:
To help participants develop assertive communication skills so that they can effectively express their opinions and needs without unnecessary conflict.
Content:
- What is assertiveness and why is it important
- Differences between assertive, passive, passive-aggressive, and aggressive behavior
- Assertive communication techniques
- Conflict resolution in an assertive manner
- How to maintain assertiveness in challenging situations
What participants will learn:
Participants will gain confidence and the skills necessary to effectively communicate their needs and opinions, even in challenging situations. They will learn how to stand up for their interests while maintaining respect for others.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 8 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to the allocation of 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
Development of EQ and Empathic Communication
Development of EQ and Empathic Communication
Objective:
To help participants develop emotional intelligence and empathetic communication skills that will lead to better relationships and more effective collaboration.
Content:
- Basics of emotional intelligence (EQ)
- How to recognize and manage emotions in oneself and others
- Empathetic communication – how to empathize with others
- Improving interpersonal relationships through empathy
- Practical exercises to develop EQ
What participants will learn:
Participants will learn how to develop their emotional intelligence and communicate empathetically with others. This will improve the quality of their interpersonal relationships, help them handle conflicts better, and strengthen team collaboration.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 8 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to the allocation of 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
Communication Skills and Nonverbal Communication
Communication Skills and Nonverbal Communication
Objective:
To teach participants how to communicate effectively in various situations so that their message is clear, understandable, and has the desired impact.
Content:
- The basics of effective communication
- Non-verbal communication and its impact
- How to adapt to different communication styles
- How to handle difficult conversations
- Giving and receiving feedback
What participants will learn:
Participants will gain the skills necessary for effective communication in all types of situations. They will learn how to improve their verbal and non-verbal expressions, adapt to different communication styles, and handle difficult conversations with confidence.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 8 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to the allocation of 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
Active Listening and Questioning in Communication
Active Listening and Questioning in Communication
Objective:
To help participants develop active listening skills and the ability to ask effective questions for better understanding of others and achieving quality communication.
Content:
- Why active listening is key for effective communication
- Techniques for improving listening and empathy
- How to ask open and closed questions
- How to use questions to stimulate discussion and deeper understanding
- Practical examples and role-playing situations
What participants will learn:
Participants will learn how to listen better and ask questions that lead to better conversations, deeper understanding, and effective problem-solving. These skills will help them in all aspects of their professional and personal lives.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 8 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to the allocation of 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
Top-notch Service - Customer Approach
Top-notch Service - Customer Approach
Objective:
To help participants improve their customer service skills and ensure that every customer has an exceptional experience with your company.
Content:
- Basic principles of customer approach
- How to communicate effectively with customers
- Solving customer problems and complaints
- How to build long-term relationships with customers
- The role of empathy and professionalism in customer approach
What participants will learn:
Participants will learn how to provide excellent customer service, handle difficult situations, and build long-term relationships with customers that lead to increased satisfaction and loyalty.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 8 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to the allocation of 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
Client Account Management Services and Support
Client Account Management Services and Support
Objective:
To train participants on how to effectively manage client relationships, increase customer satisfaction, and build long-term partnerships.
Content:
- The basics of account management and its significance
- How to effectively manage relationships with key clients
- Problem-solving and managing client expectations
- How to create added value for clients
- Building loyalty and long-term cooperation
What participants will learn:
Participants will learn techniques for effective account management, improve their communication and negotiation skills, and be able to create added value for their clients, leading to long-term partnerships and increased satisfaction.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 8 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to the allocation of 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
Effective Communication and Improving Conversations
Effective Communication and Improving Conversations
Objective:
To teach participants how to improve the quality of their conversations so that they are more effective and lead to better understanding and collaboration.
Content:
- Basics of effective communication
- How to improve the structure of conversations
- Active listening and empathetic communication
- Using questions for better conversation management
- Resolving conflicts and difficult situations in communication
What participants will learn:
Participants will gain practical techniques for improving their communication skills. They will learn how to conduct conversations that are clear, productive, and lead to more effective problem-solving and better relationships.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 8 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to the allocation of 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
Conflict Resolution & Interpersonal Relationships
Conflict Resolution & Interpersonal Relationships
Objective:
To help participants learn how to effectively resolve conflicts in the workplace and beyond, and achieve a positive outcome for all parties by strengthening relationships.
Content:
- Types of conflicts and their causes
- Techniques for conflict prevention
- How to resolve conflicts constructively
- How to handle emotionally challenging situations
- Negotiation skills for conflict resolution
What participants will learn:
Participants will gain the ability to identify and manage conflicts before they escalate. They will learn how to communicate effectively, find compromises, and reach solutions that benefit all parties.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 8 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to the allocation of 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
Creativity and Innovation while Solving Problems
Creativity and Innovation while Solving Problems
Objective:
To support participants in developing creative and innovative thinking that will help them find new approaches and solutions in both work and life.
Content:
- What is creativity and how to develop it
- Techniques for fostering innovative thinking
- How to overcome creative blocks and barriers
- Using creativity to solve problems
- Practical exercises to develop creativity
What participants will learn:
Participants will learn how to develop their creativity and apply innovative thinking to everyday tasks. They will gain tools and techniques for coming up with new ideas and approaches that will add value to their work.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 8 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to the allocation of 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
Effective Communication with Diverse Styles
Effective Communication with Diverse Styles
Objective:
To teach participants how to communicate effectively in different situations so that their message is clear, understandable, and has the desired impact.
Content:
- Basics of effective communication
- Nonverbal communication and its influence
- How to adapt to different communication styles
- How to handle difficult conversations
- Giving and receiving feedback
What participants will learn:
Participants will gain the skills necessary for effective communication in all types of situations with people with different communication styles. They will learn how to improve their verbal and nonverbal expressions, adapt to these various styles, and handle difficult conversations with confidence.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 8 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to the allocation of 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
Persuading and Influencing People to Achieve Your Goals
Persuading and Influencing People to Achieve Your Goals
Objective:
To train participants on the techniques and principles of persuasion that will help them influence others and achieve the desired results.
Content:
- Basic principles of persuasion and influence
- The psychology of influence and human decision-making
- Techniques for effective argumentation
- How to gain support for your ideas
- Ethics in persuasion
What participants will learn:
Participants will learn how to effectively persuade and influence others to support their ideas and goals. They will master techniques that help achieve better results in negotiations and collaboration with colleagues or clients.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 8 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to the allocation of 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
Cross-cultural Skills for Multinational Companies
Cross-cultural Skills for Multinational Companies
Objective:
To help participants develop the ability to effectively communicate and collaborate with people from diverse cultural backgrounds within an international company.
Content:
- What intercultural skills are and why they are important
- How to recognize and understand cultural differences
- Adapting communication styles to different cultures
- Examples of cultural differences in the workplace
- How to overcome cultural barriers and foster collaboration
What participants will learn:
Participants will learn how to communicate and collaborate effectively with people from different cultures. They will gain the ability to understand cultural differences and adjust their communication, leading to better international cooperation and productivity.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 8 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to the allocation of 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
Logical, Critical, and Structured Ways of Thinking for Success
Logical, Critical, and Structured Ways of Thinking for Success
Objective:
To teach participants to think structurally and critically so that they can better analyze problems and make effective decisions.
Content:
- Basics of logical and critical thinking
- How to analyze information and draw conclusions
- A structured approach to problem-solving
- Logical arguments and how to build them
- Practical examples for practicing logical thinking
What participants will learn:
Participants will gain the skills needed for effective logical thinking and decision-making. They will learn how to analyze complex problems, build logical arguments, and achieve better results in solving both work-related and other challenges.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 8 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to the allocation of 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
Navigating Change and Tackling Challenges
Navigating Change and Tackling Challenges
Objective:
To help participants effectively manage change within an organization and overcome both their own and others’ resistance to change, ensuring a successful transition and adaptation to new conditions.
Content:
- Essentials of change management and its importance
- How to cope with change
- Techniques for overcoming personal and external resistance to change
- Change management process: planning, implementation, evaluation
- Case studies and practical examples
What participants will learn:
Participants will gain the skills and techniques needed for effective change management within an organization. This includes self-management, overcoming personal resistance, embracing new challenges, and inspiring others.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 8 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to the allocation of 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
Setting Priorities and Managing your Time
Setting Priorities and Managing your Time
Objective:
To help participants better organize their time and set priorities to achieve better results and reduce stress associated with workload.
Content:
- Task and project prioritization techniques
- How to effectively plan your time
- Tools for time management and work organization
- How to avoid procrastination and improve productivity
- Practical examples and personal planning
What participants will learn:
Participants will learn how to effectively plan and manage their time, set priorities, and improve their productivity. They will master techniques that will help them handle workload and minimize stress.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 8 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to the allocation of 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
Essential Guidelines of Effective Project Planning & Management
Essential Guidelines of Effective Project Planning & Management
Objective:
To teach participants the basic principles and techniques of project management so that they can effectively plan, manage, and complete projects.
Content:
- Basics of project management and its key phases
- How to define objectives and plan a project
- Managing project risks and issues
- Monitoring progress and evaluating project success
- Tools and techniques for effective project management
What participants will learn:
Participants will acquire fundamental skills in project management and learn how to effectively plan, manage, and complete projects. They will gain practical tools and techniques for managing projects and achieving set objectives.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 8 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to the allocation of 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
Stress and Well-being Management at Work and Beyond
Stress and Well-being Management at Work and Beyond
Objective:
To help participants recognize and manage stress, and to support their overall well-being and health.
Content:
- What is stress and how it affects health
- Techniques for stress management and relaxation
- How to recognize and manage stress factors
- Strategies for maintaining well-being in both work and personal life
- Practical exercises and tips for improving mental well-being
What participants will learn:
Participants will learn techniques for effectively managing stress and supporting their mental health. They will gain skills to recognize stress factors and use strategies to maintain well-being in everyday life.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 8 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to the allocation of 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
Effective Negotiation Techniques at Work & Beyond
Effective Negotiation Techniques at Work & Beyond
Objective:
To train participants on effective techniques and strategies for successful negotiation in both work and everyday situations.
Content:
- Basics of the negotiation process
- Techniques for effective negotiation
- How to achieve win-win outcomes and avoid compromising
- Conflict resolution and overcoming obstacles
- Practical exercises and negotiation simulations
What participants will learn:
Participants will acquire the skills needed for successful negotiation in various work and life situations. They will learn to use techniques that avoid compromise, which is a loss for both parties, and achieve favorable outcomes for both sides through active communication and effective conflict resolution.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 8 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to the allocation of 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
Communicating with Various DISC Personalities
Communicating with Various DISC Personalities
Objective:
To help participants understand different DISC personalities, including their own, and learn how to communicate effectively with individuals of various types.
Content:
- What is the DISC model and how to identify different personalities
- How to adapt your communication style to different DISC types
- How to communicate effectively with each personality type
- Examples and techniques for improving communication
- Practical exercises and examples
What participants will learn:
Participants will learn how to communicate effectively with different personality types according to the DISC model. They will understand their own preferences according to DISC typology and how to view themselves in the context of others. This will help them better understand others’ needs and communication styles. They will acquire skills necessary to adapt their communication style and improve interactions with different people.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 8 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to the allocation of 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
Successful Job Application and Interview Handling - Training for Socially-responsible Companies
Successful Job Application and Interview Handling - Training for Socially-responsible Companies
Objective:
This training is provided by socially responsible companies to employees during mass layoffs. The goal of this course is to help participants prepare for successfully applying for a new job and handle interviews with confidence.
Content:
- How to write an effective resume and cover letter
- Preparing for an interview: how to answer questions and present yourself
- How to manage nervousness and stress during an interview
- Techniques for successful performance and communication
- Practical exercises and interview simulations
What participants will learn:
Participants will learn how to prepare an effective job application, present themselves successfully in an interview, and manage stress and nervousness. They will gain skills that will significantly increase their chances of successfully securing a new job.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 8 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to the allocation of 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.