Sales Training
Sales Training
Individual Sales Trainings
Influencing Customers to Buy Your Products - Most Popular
Influencing Customers to Buy Your Products - Most Popular
Objective:
To help participants develop skills to effectively influence customers to choose your products and services.
Content:
- Key techniques for influencing customers based on Dr. Robert Cialdini’s principles
- How to communicate the value and benefits of a product
- Strategies for overcoming concerns and objections
- How to create a persuasive offer
- Practical exercises and simulations
What participants will learn:
Participants will learn how to effectively influence customers and convince them of the benefits of your products and services. They will acquire practical skills, based on scientific principles, that will help them successfully close sales and significantly increase the success of their business interactions.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 6 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break.
Note:
This format is recommended particularly for companies with geographically dispersed employees. If your company’s salespeople are within commuting distance, we strongly recommend opting for the full-day in-person version. The amount of information in the webinar corresponds to the content of 2 blocks and cannot compare to the practical value of the in-person course. This training also has practical value as a teambuilding activity, so companies that opt for the webinar miss out on the synergistic effect of group learning and relationship building among employees.
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
Successful Strategies for Rapport Building
Successful Strategies for Rapport Building
Objective:
To help participants develop skills for building strong relationships and understanding with customers, which will lead to better cooperation and more successful sales.
Content:
- Key elements of effective relationship building
- Techniques for establishing and maintaining understanding
- How to tailor your communication style to individual customers
- Examples and techniques for improving relationships
- Practical exercises and simulations
What participants will learn:
Participants will acquire the skills needed for effective relationship building and understanding with customers. They will learn how to improve communication, build trust, and achieve better sales results.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 6 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
Behavior and Presentation of a Successful Sales Representative
Behavior and Presentation of a Successful Sales Representative
Objective:
To help sales representatives develop behaviors and skills that are key to success in sales and building customer relationships.
Content:
- Key traits of a successful sales representative
- How to effectively communicate with customers
- Techniques for building trust and long-term relationships
- How to respond to diverse customer needs and expectations
- Case studies and practical exercises
What participants will learn:
Participants will gain the skills needed for effective behavior as a sales representative and external representation of the company. They will learn how to build trust with customers and adapt their approach to customer communication and purchasing needs, leading to higher sales success and customer satisfaction.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 6 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
Custom Sales Role-playing Tailored to the Needs of your Company
Custom Sales Role-playing Tailored to the Needs of your Company
Objective:
To improve participants’ sales skills through simulations of real sales situations and feedback.
Content:
- Role-play scenarios focused on common sales situations in your company
- Techniques for effective selling and negotiation in practice, most suitable for your industry and products
- Practical handling of the most common objections related to your products
- Feedback and performance analysis from peers and an experienced trainer
- Practical exercises and simulations
What participants will learn:
Participants will practically learn how to apply sales techniques in real situations and will receive valuable feedback from peers and the trainer. This will help them significantly improve their sales skills and effectiveness in client negotiations.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 6 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
Planning of Client Calls and Their Effective Execution
Planning of Client Calls and Their Effective Execution
Objective:
To teach participants how to effectively plan, prepare for, and conduct business calls to achieve better results.
Content:
- How to set goals and strategy before the call
- Preparation of key points and arguments
- Analyzing customer needs and expectations before and during the call
- How to effectively plan questions and topics for the call and their execution
- Techniques for preparing, organizing calls, and adhering to them
What participants will learn:
Participants will learn how to effectively plan and prepare for business calls, including their execution, which will help them achieve better results, respond better to customer needs, and maximize sales and customer satisfaction. All will be practically tested through the simulation of real situations.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 6 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
Value Proposition and Handling Objections
Value Proposition and Handling Objections
Objective:
To help participants effectively present the value of their products and services and handle customer objections.
Content:
- How to clearly communicate the value of the offer
- Techniques for managing and overcoming objections
- How to tailor the offer to customer needs
- Strategies for customer retention
- Examples and practical exercises
What participants will learn:
Participants will gain the skills necessary to effectively present the value of their offer and efficiently handle objections. They will learn how to adjust their offer and improve sales success.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 6 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
Fact-finding and Inquiring about your Customer Needs
Fact-finding and Inquiring about your Customer Needs
Objective:
To teach participants how to effectively gather and analyze information from customers to better understand their needs and tailor the offer accordingly.
Content:
- Techniques for effective information gathering
- How to ask the right questions and analyze responses
- How to use gathered information to adapt the offer
- Examples of successful fact-finding
- Practical exercises and simulations
What participants will learn:
Participants will learn how to effectively gather information from customers, helping them better understand their needs and adjust their offer. They will gain the skills needed for more successful sales and customer relationships, ensuring they sell the most suitable product that will satisfy the customer.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 6 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
In-depth Needs Analysis and Solution Optimization
In-depth Needs Analysis and Solution Optimization
Objective:
To teach participants how to systematically and thoroughly analyze customer needs in order to offer the most suitable solutions, thereby increasing the likelihood of successfully closing deals.
Content:
- Understanding customer behavior: Basics of customer behavior analysis and motivation.
- Techniques for in-depth needs analysis: Advanced methods for uncovering hidden customer needs and desires.
- Tools for customer segmentation: How to effectively segment customers and tailor the offer accordingly.
- Creating value for the customer: How to formulate an offer that reflects key needs and increases its appeal.
- Building long-term relationships: How customer needs analysis contributes to developing long-term cooperation and satisfaction.
- Practical exercises: Simulations of various customer scenarios and application of techniques to real cases.
What participants will learn:
Participants will learn how to identify and analyze both explicit and implicit customer needs, enabling them to tailor their offer based on deeper understanding. They will improve their ability to create valuable solutions, build strong relationships, and respond more effectively to specific customer demands, leading to greater satisfaction and better business outcomes.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 6 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
Techniques for Achieving Successful Sales Closing
Techniques for Achieving Successful Sales Closing
Objective:
To help participants learn how to effectively close sales and achieve successful business transactions.
Content:
- Key techniques and strategies for closing sales
- How to identify and seize the right moment to close
- How to overcome final objections and concerns
- Examples of successful sales closures
- Practical exercises and simulations
What participants will learn:
With the help of key and proven techniques, participants will learn how to effectively close sales and achieve successful business transactions. They will gain the skills needed to overcome final obstacles and close deals successfully.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 6 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
Negotiation Expert: Effective Techniques that Work with Clients & Beyond
Negotiation Expert: Effective Techniques that Work with Clients & Beyond
Objective:
To help participants become experts in negotiation and achieve the best possible outcomes in complex negotiation situations.
Content:
- Advanced negotiation techniques and strategies
- How to prepare and manage complex negotiation processes
- How to achieve win-win outcomes while maintaining positive relationships
- Examples of successful negotiations
- Practical exercises and simulations
What participants will learn:
Participants will become negotiation experts, learning advanced techniques and strategies for effective negotiation in complex situations. They will acquire the skills necessary for successful negotiations and achieving the best possible outcomes.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 6 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.
Effective Techniques for Building Client Trust
Effective Techniques for Building Client Trust
Objective:
To provide participants with tools and strategies for systematically building trust with clients and within their teams, leading to long-term collaboration and increased business success.
Content:
- Principles and values of trustworthiness: How to create a solid foundation for trustworthy relationships.
- Transparency and open communication: Methods to ensure clients feel sincerity and reliability in every interaction.
- Supporting trust throughout the entire business process: How to maintain trust continuously, from the first contact to long-term collaboration.
- Techniques for conflict resolution and restoring trust: How to respond when trust is compromised and how to rebuild it.
- Real-life examples and exercises: Practical scenarios for training in building and maintaining trust at different stages of a business relationship.
What participants will learn:
Participants will gain a deeper understanding of how crucial trust is in business relationships. They will learn strategies to strengthen trust in all interactions with clients, master techniques for maintaining loyalty over the long term, and handle situations where trust is at risk. This will lead to more stable and profitable customer relationships.
Duration of in-person training:
8 hours, including a 60-minute lunch break and two 15-minute breaks (four 90-minute blocks + 30-minute summary).
Recommended number of participants: minimum 6 and maximum 14.
Duration of webinar:
3 hours, including one 10-minute break after 90 minutes (note: the amount of information corresponds to 2 blocks).
The maximum number of participants for the webinar is limited to 20.
Price:
Contact us for a customized quote.